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Phone Data Security Infographic

Safer Community Publication

Smartphone Security Blueprint

How to protect your data before and after your phone is stolen.

Phase 1: Preparation (Before Theft)

Strong Lock Screen

  • • Use biometrics (Fingerprint/Face ID).
  • • Set a long PIN (6-8+ digits) or alphanumeric passcode.
  • • **Crucial:** Disable Control Center/Quick Settings access on the lock screen.

Enable "Find My"

  • • Activate Find My iPhone/Device on your OS.
  • • Enable **Stolen Device Protection** (iOS 17.3+).
  • • Consider Theft Detection Lock (Android) for added security.

Use a Password Vault

  • • Use a dedicated password manager app.
  • • Generate and store strong, unique passwords.
  • • **Never** save passwords in notes or browser history.

Multi-Factor Auth (MFA)

  • • Enable MFA on banking, email, and social media.
  • • Prefer an **Authenticator App** (Google/Microsoft) over SMS codes.
  • • Use a Secure Folder/Private Space for sensitive apps.

Regularly Back Up

  • • Enable automatic cloud backups (iCloud/Google Drive).
  • • A current backup allows remote wiping without data loss.

SIM PIN & IMEI

  • • **Set a PIN** for your SIM card to prevent misuse in other devices.
  • • Record your IMEI number (*#06#) and keep it safe for carriers/police.
STOLEN

Phase 2: Immediate Action (After Theft)

  1. 1. Lock & Locate

    Use a computer or friend's device to log into your "Find My" app (Apple/Google). Mark the device as lost to lock it and display a contact message.

  2. 2. Remotely Erase

    If the phone is unrecoverable, perform a factory reset via "Find My." **This is the last resort,** as it deletes all data and tracking ability.

  3. 3. Suspend Service

    Call your mobile carrier immediately to report the theft and **suspend your service**. This prevents fraudulent calls and charges.

  4. 4. Change Passwords

    Change passwords for all critical accounts (banking, primary email, social media) from a secure, alternate device.

  5. 5. Alert Financial Inst.

    Contact your bank to report the theft and cancel/freeze any credit or debit cards linked to your digital wallet.

  6. 6. File Police Report

    File a police report. You will need to provide your **IMEI number** (recorded in Phase 1) for the official record and potential insurance claims.

  7. 7. Monitor Accounts

    Alert friends/family about the theft and monitor your financial accounts and credit report for signs of identity theft.

Produced by Chas Everitt Cape Town South as a community service notification in our 'Safer Community Series'

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